1. Applicability
  2. Contractual partner
  3. Contractual languages
  4. Right of withdrawal for consumers and guarantee of legal conformity of goods
  5. Delivery and invoice
  6. Payment
  7. Reservation of title
  8. Applicable law
  9. Choice of forum for traders

General terms and conditions (T&C)

(The following T&C also contain legally required information.)

1. Applicability

These T&C apply to all shipments from Eichenhain.com, c/o Scanbox #00307, Ehrenbergstr. 16A, DE-10245 Berlin (hereinafter: us) to consumers (§ 13 German Civil Code) and traders (§ 14 German Civil Code). Insofar as certain points are only relevant to consumers or traders you will find this mentioned.

2. Contractual partner

Your contractual partner is Eichenhain.com, Inh. Bertrand Dahi, Kastanienweg 8, DE-34369 Hofgeismar.

3. Contractual languages

Contractual languages are German and English.

4. Right of withdrawal for consumers and guarantee of legal conformity of goods

Your right of withdrawal (for consumers) is explained here. The model instructions on withdrawal is here. Of course, you also enjoy a legal guarantee for conformity of goods.

5. Delivery and invoice

5.1 Delivery is only within the EEA.

5.2 You will not find an invoice in your parcel. However, we will gladly send you your invoice by email as a PDF. Just send us a short note. Of course, you can also print any emails for your reference.

6. Payment

6.1 Payment is either in advance by bank tranksfer, PayPal, credit card, and various cryptocurrencies. Reimbursements, e.g. after a withdrawal, are carried out using the original cryptocurrency, but to the exchange rate valid at the time of the withdrawal. Consequently, the Euro price is always the decisive one.

6.2 We will send you our bank details in the order confirmation email if you select advance payment by bank transfer. We ship after receiving the transfer. There is a 5 business day goal to pay.

7. Reservation of title We reserve all title rights to your order goods until payment is effected in full.

8. Applicable law

German law applies. The CISG is excluded.

9. Choice of forum for traders

Choice of forum is our seat of business.

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