1. General
2. Duration of storage
3. Newsletter
4. Your rights
5. Amazon.de Affiliate Program

Summary: We process your data to send you your goods and to operate this website. You will not receive any unsolicited advertising from us.

1. General

Data collection

When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data. This is your customer master data including payment data.

The legal basis for this data processing is the fulfillment of a contract with you in accordance with Art. 6 Para. 1 b GDPR.

The personal data that you provide to us, e.g. when placing an order, attempting to place an order, or by email or other means of communication (e.g. your name and contact details), will be processed to correspond with you and for the purpose for which you provided the data to us, e.g. when placing an order to process your order.

The legal basis for such data processing is, depending on how and why you have sent us this data, your consent to processing in accordance with Art. 6 Para. 1 a GDPR, the fulfillment of a contract in accordance with Art. 6 Para. 1 b GDPR or our legitimate interest in accordance with Art. 6 Para. 1 f GDPR. Legitimate interest exists, for example, if we contact you when an order process has been aborted to ask whether you have had technical problems and to inform you that, should you simply change your mind, we will delete your data shortly.

When you visit our website, part of your IP address, the date and time, the browser type and operating system, as well as the pages you view are logged. This does not allow us to draw conclusions about personal data, nor does it intend to do so. This is therefore not personal data.

Data transfer

We pass on your data to our service providers if this is necessary to fulfil the services, for example to the shipping company commissioned with the delivery (usually DHL) so that the shipment can be delivered to you.

The same applies to our warehouse service provider, who packs the goods and prepares them for shipping.

To process payments, we pass on your payment data to the credit institution or payment service provider responsible for the payment.

Note on Klarna: Klarna assesses your creditworthiness to decide whether you will be granted purchase on account or installment payments. Your personal data will be processed in accordance with Klarna's privacy policy .

If you use our postal address in Berlin, your communication will be scanned for us by the company Dropscan.de. The original will then either be sent to us or destroyed in accordance with data protection regulations.

We use Cloudways as a hosting provider for the website and Hetzner as a host for other data such as invoice copies.

Our email service provider is Fastmail.

We use CleverReach for newsletters.

If you use Trustedshops, your purchase and your customer data will be shared with Trustedshops. Trustedshops and we are joint controllers, see here for processing .

Data transfers

Our email service provider Fastmail is based in Australia. Data transfers are based on the Commission's standard contractual clauses. If you wish, we can send you a copy of these clauses. Simply send us a message.

2. Duration of storage

Personal data that has been communicated to us via our website, e.g. proof of business registration, is only stored until the purpose for which it was entrusted to us has been fulfilled. Proof of a shared business registration is therefore deleted immediately after verification.

As far as commercial and tax retention periods must be observed, the storage period of this data is generally 10 years.

If you register with us as a customer but do not order anything within 30 days, we will delete your account.

3. Newsletter

You can also sign up for our newsletter. The newsletter is sent by email (on average no more than once a month) and contains information about new products and offers as well as other things that we find interesting.

We will process your personal data, which we process for sending the newsletter, to third parties, except our newsletter service provider, as explained above in the section "Data transfer".

You can unsubscribe from the newsletter at any time with effect for the future, by email contact klammeraffe eichenhain.com, by post, or via the contact form , or directly via the unsubscribe link in the email.

The legal basis for data processing is your consent to processing in accordance with Art. 6 Para. 1 a GDPR.

4. Your rights and contact options

If you no longer agree to the storage of your personal data or if it has become incorrect, we will, upon your instruction, delete, correct or block your data, provided that the instruction is justified.

You also have a right to data portability. This means that you have the right to receive all personal data you have provided in a structured, common and machine-readable format. You also have the right to have us transmit this data to another responsible party.

Upon request, you will receive information about all personal data that we have stored about you free of charge.

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact us:

Eichenhain.com
Owner: Bertrand Dahi
Alte Eisenacher Str. 25
DE-99834 Gerstungen
Email: contact klammeraffe eichenhain.com
Web: Contact form

You also have the right to lodge a complaint with a supervisory authority. We are supervised by the supervisory authority for data protection in the state of Thuringia (Germany). However, you can also lodge a complaint with another supervisory authority. The complaint will then be "forwarded".

5. Amazon.de Affiliate Program

We are a participant in the Amazon Europe S.à rl affiliate program and a partner in the advertising program, which was designed to provide a medium for websites to earn advertising costs by placing advertisements and links to Amazon.de. The privacy policy of Amazon.de can be found here .

The legal basis for data processing is a legitimate interest in processing in accordance with Art. 6 (1) f GDPR.